🇹🇼 STARLUX Airlines Career Guide First half of 2025

STARLUX Careers & Recruitment
The Complete Pilot Selection Guide

A first-hand account of the career move into STARLUX Airlines and its pilot selection process. Every stage is covered: writing the application pack → the six-day selection event → the offer → the visa → your first day.

Introduction

This guide walks through the career move into STARLUX Airlines (星宇航空 / SJX / JX) and its pilot selection process, together with every formality required between the offer and your first day. Written for Japanese pilots targeting a STARLUX job, it covers the application pack, the selection event, the resident visa application and the paperwork back home in Japan — all from first-hand experience.

The information here reflects the first half of 2025. The fine detail of application and submission documents may change. Always confirm STARLUX's current requirements on the official recruitment site.

Watch the Training Bond — if the type you currently fly differs from the type you will fly at STARLUX, resigning of your own accord within four years of upgrading to captain obliges you to repay training costs of up to NTD 300万. Check the terms before you apply.
Pay & Benefits

Salary, Staff Travel and Leave

Salary

Pay is built from base pay + a role allowance, plus a guarantee of 50 flight hours during training and 75 hours once you upgrade to captain. Taiwan pays 13 months of salary a year: the 13th month (base pay + role allowance + the 75-hour guarantee) is paid at year end regardless of company performance, starting from the year end that falls a full year after your upgrade. Depending on results, a base-pay-linked bonus may also be added at Lunar New Year.

ItemAmountNotes
During training (10-year captain benchmark)approx. NTD 285,000 / monthIncludes 50 flight hours
After upgrade (10-year captain benchmark)approx. NTD 422,500+ / monthIncludes the 75-hour guarantee
Hours above the guarantee (over 75h)approx. NTD 5,500 / hr
Housing allowanceNTD 30,000 / monthFlat rate (taxable)
Transport allowanceNTD 1,000 / monthFlat rate (taxable)
How you are paid

Paid in New Taiwan dollars (NTD) into a Taiwanese bank account. Your pay grade is set by your years of service as a captain or first officer.

Tax

Taiwan levies income tax only — there is no equivalent of Japanese residence tax. There is no year-end adjustment, so every worker files a tax return each May.

Housing

For your first 30 days in Taiwan the company books the same hotel used during the selection event. You find your own rental in the meantime. No company accommodation is provided.

Contract

A three-year contract (Taiwanese pilots are on fixed-term contracts too). Health insurance and LOL (loss-of-license) cover included.

Staff Travel

Flight crew can use discounted tickets and (partially) FOC tickets from day one. Entitlements broaden with seniority.

TypeStatusEligibilitySectors / yearWho can use it
Discounted Ticket SUBLO Immediately on joining Unlimited Self, spouse, children under 25, parents
FOC Ticket
(Free of Charge)
SUBLO Immediately on joining 2 sectors / person Self, spouse, children under 25, parents
SUBLO After 2 years 4 sectors / person
FOC Ticket
(Bookable)
Bookable After 3 years 4 sectors (shared across all eligible users) Self, spouse, children under 25, parents
Travel Companion Ticket SUBLO After 3 years 8 sectors (shared across all eligible users) Siblings, grandparents, children 25 and over, 4 nominated people
myIDTravel (ZED)

Available from day one. Economy class only. The list of participating carriers — JAL and ANA among them — keeps growing.

Home Visit Tickets

One return ticket every three months. Expires if unused for 12 months. Parents, spouse and children may also use it (destinations where family live only). Apply between three months and seven days before travel.

SNY (Supernumerary)

Available once you upgrade to captain. Limited to home-visit travel on STARLUX services to destinations where family live, twice a month. Apply at least 48 hours before the flight. Business class is possible, but seat availability may put you in economy or on the jump seat. You travel as crew in uniform (no epaulettes, badge or tie when seated in the cabin) and must report to the operations center. Statutory duty and rest limits relative to your flying duties must be taken into account.

Leave System

Annual leave runs 20–30 days depending on rank. Two programs exist for foreign crew, and you may also decline both and stay on the same system as local crew.

The system shared with local crew (bidding)
  • Long Term Bidding — two bidding windows a year (October and April); once a year you can take 7–12 consecutive days of annual leave
  • Monthly Bidding — bid by the 19th of the preceding month for up to six consecutive days of annual leave in the following month
  • Bidding Flight — bid once a month, by the 19th of the preceding month, for a specific flight and date you want to operate
  • Request DO after ANL used up — once your annual leave is exhausted, you may request up to three days off per month

Bidding points are granted every year according to rank. Taiwanese public holidays and the New Year period cost 10 pts/day, Christmas and Lunar New Year 15 pts/day, everything else 5 pts/day. Where bids clash, seniority decides.

① Commute Pattern (for foreign crew)

Eight consecutive days off every month (the company sets the dates; it can drop to six depending on circumstances). No bidding schemes other than Monthly Bidding are available. Outside the block you tend to fly long strings of consecutive duties, but your total days off per month are higher than under the other options.

② Home Visit Annual Leave (for foreign crew)

On top of the bidding schemes, one block of eight consecutive days a year on the dates you choose. Apply at least two months ahead. Counts as annual leave. Not available over Lunar New Year. No other bidding restrictions apply.

You can join or switch foreign-crew programs once you have completed the captain upgrade check (if you leave a program partway through, you can only rejoin each October).

Application Documents

Direct-Entry Pilot Recruitment — The Document Checklist

For anything you cannot produce at application stage, it is worth saying so in writing when you submit.

Sample letter (Non-incident/accident Record doubling as a Reference Letter)

To whom it may concern, Letter of Flight time and Safety Record Captain YOUR NAME His total flight time is 0000:00 hours and PIC time is 0000:00 without any accident or incident. I am giving him my recommendation to act as Captain at your company. Please do not hesitate to contact if you need any further information. Sincerely yours, ##th, Jan 202# Chief pilot name Position, Company name Email: [email protected] Phone: +81 00 0000 0000

Sample letter (Document to prove current company employment)

To whom it may concern, Letter of Training Record and Employment period Captain YOUR NAME Captain [Your Name] has been employed by [Company name] from ##th Jan 20##. He has passed all check rides and contributed [Company name]; keeping a high safety level throughout his duty. His last Simulator Proficiency check was completed on ##th, Jan 20##. His last line check was completed on ##th, Jan 20##. Both check rides were satisfactory. Please do not hesitate to contact if you need any further information. Sincerely yours, ##th, Jan 20## Chief pilot name Position, Company name Email: [email protected] Phone: +81 00 0000 0000

There is no prescribed format for those three documents (non-incident/accident record, proof of employment and reference letter): draft them yourself in English and have your company sign or seal them. Combining them into a single page is fine as long as the content is all there.

Where to send it, and what happens next

Send to: [email protected]

  • • If anything is missing, recruitment will email you a reminder
  • • Emails are deleted automatically one year after you send your documents
  • • Recruitment contact: Karen Hsu
  • • If the Training Bond applies to you, they will ask whether you accept it before reviewing your paperwork
  • • To fix your seniority (pay grade) you must submit a logbook copy or an appointment letter proving when you upgraded to captain
  • • Once your documents clear, dates for the selection event are agreed → the detailed itinerary, hotel and flight information arrive 7–10 days before departure
  • • Only the simulator type used for the assessment (A321, A330 or A350) is notified in advance. No study material for the assessment is provided
  • • The fleet you fly after joining depends on manning and training-slot availability, so it bears no relation to the type used in the assessment
  • • All travel within Taiwan is arranged and paid for by you
Selection Event

The Selection Event — Six Days, Start to Finish

The event runs six days in total, including travel days.

DAY
1

Travel to Taiwan

  • • Flights to and from Japan are normally booked on STARLUX services
  • • At Narita, departures and arrivals use Terminal 2
  • • Registering on the SJX app before departure lets you choose your seat, pick a meal and check in online
  • • From October 2025 the Taiwan arrival card is online-only (registration opens three days before arrival)
  • • You arrive at Taoyuan Airport Terminal 1, then take a taxi or bus to the hotel
Getting from the airport to the hotel: for the bus, go down to B1F and get off at "Taimall" (台茂). For a taxi, use the rank at the far left of the same floor as the customs exit. The MRT does not serve the hotel area, so it is not an option.
DAY
1

The hotel in detail

Monarch Skyline Hotel (尊爵天際大飯店) — about 15 minutes from the airport by taxi. Breakfast and unlimited laundry are on the company...

🔒

To read the rest

Create an account and post a review of STARLUX Airlines to unlock
the remaining ~12,000 characters for 30 days

Submissions are anonymised by bucketing. No personally identifying information is stored.

Post a review and read it all

What's behind the gate (approx. 12,000 characters)

  • The selection hotel in detail — facilities at the Monarch Skyline Hotel, breakfast, laundry, power sockets and the shopping mall next door
  • DAY 2 simulator assessment, worked example — LOFT format vs maneuvers format, the actual profiles flown (V1 cut, single-engine ILS and more), and when you hear the result
  • DAY 3 interview: the full question list — who is on the panel, the picture-card exercise, the 12 questions actually asked, and when the salary figure comes out
  • DAY 4–5 Taiwan medical, every item — treadmill ECG, blood-glucose testing and the 300-question psychological assessment in detail, how it differs from Japan, and how to negotiate an early flight home
  • DAY 6 travel home and what it costs — Uber vs the public bus, the EasyCard, and how to use the iBus app
  • From pass notification to Offer Letter — when to negotiate your start date and fleet, the Work Permit application (about a month), and your last chance to walk away
  • The pre-joining document list — iPad model requirements, passport-photo specifications, and how your nickname ends up in your email address
  • How to obtain the criminal record certificate — a sample email to the Ministry of Foreign Affairs, how to prepare the three required documents, and the police-headquarters counters and opening hours in four prefectures (1–1.5 months in total)
  • The Taiwan resident visa (TECO) application — the document list, a field-by-field worked example of the visa form (including Karen Hsu's contact details), and the timing traps
  • Day-one documents and Japanese admin — sample resignation and flight-time certificates, plus a checklist for the overseas move notification, pension, health insurance and iDeCo
DAY
1

The hotel in detail

Monarch Skyline Hotel (尊爵天際大飯店)
  • • About 15 minutes from the airport by taxi
  • • Check-in from 16:00
  • • Breakfast and laundry (unlimited) are paid by the company
  • • Towels, shampoo, body wash and a hairdryer are provided
  • • Disposables such as toothbrushes and soap were discontinued in 2025 — bring your own
  • • Sockets are 110V. Phone chargers that work without an adapter can be used as they are
  • • "TaiMall", adjoining the hotel, has a food court and restaurants and covers almost anything you need
  • • There are several 7-Elevens near the hotel
DAY
2

Simulator assessment

Starlux Operations Center (about 15 minutes from the hotel by taxi)

Two versions of the ride
Applicants current on Airbus
Includes a LOFT (Line Oriented Flight Training) detail: depart RCTP, handle a High Eng Vib and return, then an ILS raw-data approach from FINAL, go-around and landing.
Everyone else
Maneuvers only. Details below.

The maneuvers profile

Two captains ride with you (one on the panel, one in the right seat). They brief you beforehand that this is an assessment of handling skill and that procedures will not be tested.

① RCTP 05L normal take-off
Manual control + auto thrust. IMC around 500ft. Runway heading, level at 3,000ft. Then switch to manual thrust, FD off, FPV (bird) displayed. Climb 1,000ft/m + 25° bank left turn; descend 1,000ft/m + right turn. Speed fixed at 250kt. Each step is called out to you verbally as you go.
② Reposition to take-off position → RTO
Start the roll again; engine failure between 100kt (the Boeing equivalent of 80kt) and V1 → RTO. The only actions required are closing the thrust levers and selecting reverse.
③ Take off again → V1 cut
An unannounced V1 cut (severe damage), flown to flap retraction. Manual handling throughout.
④ Single-engine 2,000ft ILS 05L dog leg
Single engine, manual control + auto thrust + FD. IMC to around 500ft. Land off the approach once visual. No go-around.
If you have never flown the Airbus, no one expects you to know the Airbus procedures and call-outs for an RTO or engine failure — concentrate on flying the aircraft and ask on the spot when you are unsure. The content of the assessment may vary from candidate to candidate.

The simulator assessment finishes in the afternoon, and Karen Hsu emails the result that evening. If you pass, you move on to the interview the next day (DAY 3).

DAY
3

Interview

Starlux Operations Center (same location as DAY 2)

  • • Aim to arrive about ten minutes before the reporting time
  • • You are shown to a briefing room to wait with the other candidates
  • • You draw one card from a set laid face down in advance (a photo of an aircraft problem or accident scene)
  • • Candidates are taken into the interview room one at a time, card in hand
  • • Three interviewers (one management captain each from the A321, A330 and A350)
  • • Length: about 20 minutes

Questions actually asked

After the interview: Karen Hsu runs through the package with you and presents your individual salary figure in detail. If there is a fleet you would like to fly after joining, telling Karen Hsu at this point can sometimes get you what you want.
DAY
4

Medical (day 1)

Civil Aviation Medical Center (民用航空醫務中心) — about 45 minutes to an hour from the hotel by taxi

Before the exam
Fast for 8 hours
Bring with you
Passport, photo (3x4)
Center opens
7:30 (report by 8:00)

You start by entering your details on a computer (select SJX as the company). Keep your phone on you at all times for the psychological assessment. Staff explain each test carefully. Lunch break is 12:00–13:30 (Songshan Airport is within walking distance and has a food court).

Selected test items

TestDetails
ECG (treadmill)You walk and run for a considerable time. The fitter you are, the slower your heart rate climbs — so it tends to take longer. Wear clothes and shoes you can run in
Eye movement testYou wear a device and follow a dot with your eyes, then move your eyes with your vision blocked
Blood glucose testFirst blood draw → eat two slices of bread with strawberry jam plus apple juice within ten minutes → second draw two hours later. Other tests are done while you wait
Lung capacityThree measurements. Blow into the tube as hard as you can for about six seconds
EEGEssentially the same as in Japan. Unlike Japan, they wake you if you start to doze off
Urine testThe cup has to be at least half full
Psychological assessmentTwo tests, around 300 questions in total, answered on mark sheets. About an hour. Working through the questions with Google's camera translation is an effective approach
The medical standards applied are those of the Taiwan Civil Aeronautics Administration, not STARLUX's own (if the medical certificate is issued, you are fine). Two days are scheduled, but if the center is quiet you may get everything done in one. If there is a seat on the next day's flight, you can email Karen Hsu and negotiate bringing your return home forward by a day.
DAY
5

Medical (day 2)

The remaining tests. If everything was finished on DAY 4, the day is yours.

DAY
6

Return home

Hotel check-out is by 11:00. Head to Taoyuan Airport Terminal 1 and fly home. The Japanese arrival card can also be registered online in advance.

Travel costs during the selection event (indicative)

LegUber taxi (return, approx.)
Hotel ↔ Starlux Operations Centerapprox. NTD 500
Hotel ↔ Civil Aviation Medical Center (medical)approx. NTD 2,000–2,500
If you use the public bus: an EasyCard, bought at a 7-Eleven, at the Taoyuan Airport bus stop or at an MRT station, makes life easier. Routes can be searched on Google Maps. The app "iBus公路客運" (Chinese only) shows nearby stops, real-time bus positions and estimated arrival times.
When you hear the result: the medical results take about ten working days. The final decision then follows the Chairman's approval — usually around 20 working days in total, though it can come through in about ten.
From Pass to Offer

From the pass notification to the Offer Letter

1
Pass notification — proposed start date and fleet

You receive your medical certificate result together with the decision email. If you have passed, it includes a proposed start date and fleet. If either differs from what you want, negotiate before you accept. Nothing can be changed afterwards. If you are going to decline, this is your last chance.

2
Pre-hire notice — start date and fleet confirmed

Reply that you intend to join and a "Pre-hire notice" follows immediately, fixing your start date and fleet (an informal offer at this stage). Sign and return the notice and you move to the next step.

3
Work Permit application

STARLUX, as your employer, applies to the Taiwanese government. Issue takes about a month. Do not hand in your resignation until the work permit has been granted.

4
Offer Letter — the job is confirmed

Once the Labor Permit is issued the "Offer Letter" arrives and you are asked to confirm your intention to join for the last time. After you accept, "On-board Notices" are attached setting out the documents and formalities still to come. Some of them take a long time to obtain, so start early.

Documents to Submit Before You Join

Email these about a month before your start date

These are the documents due by the deadlines set out in the On-board Notices.

Obtaining the Criminal Record Certificate

Applying via the Ministry of Foreign Affairs

When the certificate is destined for Taiwan and the purpose is an employment permit, prefectural police headquarters will not accept a direct application. You must go through the Ministry of Foreign Affairs. From your first email to the certificate in hand takes one to one and a half months.

1
Email the Ministry of Foreign Affairs
To: [email protected] Subject: 警察証明特別発給 (send this subject line in Japanese — "Police Certificate, special issuance") To whom it may concern, Name: [Full name] Mobile number: [Mobile number] Country of submission: Taiwan Purpose of submission: Employment permit Thank you for your assistance.
2
Next working day: instructions and the "police certificate referral request form" (Word) arrive

Follow the instructions to prepare documents ①, ② and ③ and reply to the Ministry.

3
Reply to the Ministry with three attachments
① Police certificate referral request form
Requesting country: Taiwan / Requesting authority: Civil Aviation Administration / Reason for request: employment permit / Governing document: Regulations on Safeguarding Civil Aviation against acts of unlawful interference, Article 9 (also enter your name, nationality, address, passport number and phone number)
② The "non criminal request letter" that came from STARLUX with your Offer Letter
③ A copy of the Taiwan Civil Aeronautics Administration (CAA) regulation with Article 9 highlighted
Download the Word/PDF from the CAA website (03-23A Regulations on Safeguarding Civil Aviation Against Acts of Unlawful Interference), highlight the relevant part of Article 9 and save it.
4
About a week later: an email confirming your documents have been passed to the National Police Agency
5
One to two weeks later: the National Police Agency calls your mobile → fingerprinting and the formal application at the police headquarters for your area
What to bring:
  • • Your original passport
  • • Proof of name and address (driving license, My Number card or certificate of residence)
  • • The criminal record certificate application form (completed at the counter everywhere except Tokyo and Kanagawa)
PrefectureWhere to goOpening hours
TokyoTokyo Metropolitan Police Department HQMon–Fri 8:30-11:30 / 13:00-16:30
KanagawaKanagawa Prefectural Police HQMon–Fri 9:00-11:30 / 13:00-16:00
ChibaChiba Prefectural Police annex buildingMon–Fri 9:00-16:00
SaitamaOmiya Police StationMon–Fri 9:00-16:15
6
About two weeks later: collect the criminal record certificate, bringing your passport
Resident Visa Application

How to apply for the Taiwan resident visa

You obtain the resident visa by submitting documents to the Taipei Economic and Cultural Representative Office in Japan (TECO). Which office you use depends on where you live.

Kanto residents (Tokyo, Chiba, Saitama, etc.)
Taipei Economic and Cultural Representative Office (Tokyo)
Fridays only, by appointment
Kanagawa residents
Taipei Economic and Cultural Representative Office, Yokohama Branch
Appointment required on essentially all days
Opening hours (both offices)

Weekdays (Mon–Fri) 9:00–11:30 / 13:00–16:00

Documents required

A note on photographs: Japanese passport photos accept any background color, but photographs for the resident visa and residence permit must have a white background. Even if yours is rejected at the counter, there is a photo booth that produces white-background shots inside or near the building, so you can retake it on the spot.

Worked example: filling in the online visa form

FieldWhat to enter
Duration of stayabove 180days
Page1 Purpose of TravelEmployment
Page2 Passport TypeRegular
Page3 Hotel name or addressMonarch Skyline Hotel
Telephone Number in Taiwan+886-3-212-1001 (the hotel's number)
Page4 Previous travel Purpose to TaiwanEmployment-seeking
Estimated Date of Arrival in TaiwanYour planned date (it need not match reality)
Estimated Date of Dep From TaiwanYour contract end date will do
Occupation of ApplicantBusiness
Name of Application CompanyStarlux Airlines
Name of the Contact PersonKaren Hsu
Phone Number of the Contact Person+886 32601800
Relationship of the Contact PersonRecruiter
Page6 Embassy or missionSelect the office you are applying at

Print the form, glue on one photograph and sign it exactly as in your passport. The resident visa is valid for three months from issue, so apply no earlier than three months before your planned arrival in Taiwan. The visa is issued about a week after application. Your passport stays with them while it is processed, which matters if you are still flying international routes. Once you enter Taiwan on the resident visa, you then convert it to a residence permit (ARC card).

Documents to Hand Over on Day One

Bring these with you on your first day

Resignation Certificate This is to certify that you resigned this company. Name: [Your Name] Period of Employment: ##th, Jan 20## ~ ##th, Jan 20## Position: [Aircraft type] Captain Reason of resignation: Personal reason ##th, Jan 20## Chief pilot name Position, Company name Email: xxxx@xxx Phone: +81 00 0000 0000
Letter of Flight time and Safety Record Captain [Your Name] His total flight time is 0000:00 hours and PIC time is 0000:00 without any incident or accident. Please do not hesitate to contact if you need any further information. Sincerely yours, ##th, Jan 20## Chief pilot name Position, Company name Email: xxxx@xxx Phone: +81 00 0000 0000
You do not need to bring your Japanese license or logbook to Taiwan, but after joining you will be asked for your cross-country PIC and FO times as at your last flight — so photograph the final page of your logbook before you go. STARLUX does not use personal logbooks; all flight time is held in the company's data systems.
Administrative Tasks in Japan

What to sort out before you leave

What you need to do depends on your family situation, whether you are moving alone or with your family, where you currently live and so on. Talk to your local municipal office in advance.

Overseas relocation notification (can be filed from 14 days before departure)
What it affectsDetails
Residence taxNo liability from the following year (you still owe the balance for the year in which you move out)
PensionYou may switch voluntarily to the National Pension (mandatory if you want to keep contributing to iDeCo)
Health insuranceCoverage ends. Medical costs in Japan during home visits are entirely out of pocket (private insurance is available)
My Number cardCan be kept if you optionally complete the overseas continued-use procedure

Other formalities, depending on your circumstances

Health insurance (if family stay behind)

If your spouse works for a company, they move onto that employer's health insurance. If they work part-time or are a homemaker, they switch to National Health Insurance or continue your current cover voluntarily (up to two years).

Defined contribution pension (DC)

If you are enrolled through your employer and want to continue, join the National Pension first, then switch to individual iDeCo (within six months of leaving your job).

Children (if you move alone)

Change the named applicant to your spouse for the child medical certificate, child allowance and (in Tokyo) the 018 Support payment.

Property tax, vehicle tax and the like

You may need to register a tax agent to handle payments on assets you leave behind in Japan.

That is everything you need before leaving for Taiwan

Once you arrive, there is a separate round of formalities: signing a lease, setting up a mobile phone contract, registering for e-Gate and so on.